G R MEDICAL COLLEGE, HOSPITAL AND RESEARCH CENTRE

NEERMARGA, MANGALORE – 575 029

CITIZEN CHARTER

Citizen Charter aims to provide information for the General Public, Patients & Students.

Objectives:

  • The Medical Institute along with Teaching Hospital was started by G.R. Education Trust, Mangalore, under the Chairmanship of Mr. Ganesh Rao in 2015.
  • Total Commitment towards providing efficient and reliable patient care services
  • Hospital is at present 330 bedded hospital and provides all kinds of allopathic medical services at an affordable cost to all sections of the public.
  • The organization aims at establishing a center of excellence to improve the well-being of the community through a quality program of preventive medicine, Medical Education & Research.

The organization seeks the cooperation of the public in achieving this Endeavour. It is the institution’s Endeavour to

  1. Provide services with empathy, courtesy, and care.
  2. Adhere to prescribed standards
  3. Transparency of functioning
  4. A commitment towards understanding and fulfilling patients need
  5. Create an atmosphere of trust between the institution and the clients.
  6. Render quality services.
  7. Provide a range of choices to the patients.
  8. Motivating the patients for helping themselves as well as the institute to serve them better
UG COURSE : MBBS-150 Intake

Dean/Principal: Dr. Prakash Shetty (MD, Anatomy) with 28 years 6 Months of teaching experience – 14 years 8 Months of professor & 7

Years 10 Months of experience of Asso Prof.  He is also holding the post of Professor in the Department of Anatomy

Office Space Requirement Requirement Space (mts) Available
Dean/Principal Office 36 Sq. Mts As Per NMC Requirement
Staff Room 54 Sq. Mts As Per NMC Requirement
College Council Room 80 Sq. Mts As Per NMC Requirement

Lecture Theatres:

Medical college  

Comments

Req Available
Number 02 02 Available
Capacity 180 180 Available
Type (Gallery) Yes Available
A.V. Aids Yes Available

Library

Air-conditioned – Yes

Working Hours: 9.00 a.m to 04.00 p.m.

  1. Stack room: Available
  2. Reading room: Available
Required Available Remarks
Area 1000 Sq.m. 1000 Sq.m.

 

Air Conditioned
Student Reading Room (Inside) 150 Capacity 150 Capacity Air Conditioned
Student Reading Room (Outside) 150 Capacity 150 Capacity Air Conditioned
Staff Reading Room 30 Persons Available As per NMC Air Conditioned
Room for Resident Available Available Air Conditioned
Particulars Required Nos. Available Nos. Remarks
No. of Books 3000 3000 NIL
Journals (Indian) 30 30 NIL
Journals (Foreign) NIL
Internet Nodes 38 40 NIL

Common Room for Boys & Girls

Area Required Sq. Mt. Available Area Sq. Mt. Toilet – Attached Y/N
Boys 150 Sq. Mtr Available 150 Sq. Mtr Yes Attached
Girls 150 Sq. Mtr Available 150 Sq. Mtr Yes Attached

Hostel: Location – Within the campus

Hostel Category Required Capacity Available Capacity

(No Rooms X capacity of each room =  Total capacity)

Furnished

(Y/N)

Toilet Facility

Adequate/ Inadequate

Mess (Y/N) Hygiene of Hostel campus

Y/N

AC Visitor room, AC Study room with internet & Computer, Recreation room with

TV,  Music, Indoor Games

Y/N

Remarks
UG Students @ (60% Capacity) 113 Boys: 23X3=66 Yes Adequate Yes Yes Yes
Girls: 23X3=66

Recreational Facilities:

Outdoor games Yes
Play field/s Available
Type of games Volley ball, Foot Ball, Cricket, Kabaddi, Tennis, Badminton
Indoor games facilities Yes
Gymnasium Available

Teaching Hospital

Name of the Hospital:     G R MEDICAL HOSPITAL AND RESEARCH CENTRE    

Owned by:  G R EDUCATION Trust MANGALORE

Space Requirement Availability
Medical Supdt’s Office 36 sq. mt. Available as per NMC
Administrative Office 150 sq. mt Available as per NMC

Teaching and other facilities:

OPD Timings 9.00 A.M. to 4.00 P.M.
Separate Registration areas for male/female patients available yes
Separate Registration counters for OPD/IPD available
Are the Registration counters computerized yes
No. of registration counters

No of Staff for registration center

Adequate
Adequate waiting areas for the above patients available yes
No. of rooms for examination of patients  available yes
Availability of teaching area in each department yes
Enquiry Desk yes

Facilities available in OPD

Medicine

Injection room

– Male

–  Female

 

 

Yes

Yes

E.C.G. Room

 

 

Yes

 

Surgery

Dressing room  –

– Male

– Female

 

 

Yes

Yes

 

Minor OT (in each surgical specialty)

 

Yes

Orthopaedics

Plaster room

Dressing room  –

– Male

– Female

 

Yes

 

Yes

Yes

 

Plaster cutting room

 

Yes

Ophthalmology Refraction Rooms

Dressing Rooms / Minor Procedure Room

Yes

Yes

ENT Audiometry (Room AC & Soundproof)

Speech Therapy

Yes

Yes

Pediatrics Well Baby Clinic

Immunization Clinic

Child Rehabilitation Clinic

Yes

Yes

Yes

Yes

OBS & GYN Antenatal Clinic

Infertility Clinic

Family Welfare Clinic

Cancer Detection Clinic

Yes

Yes

Yes

Yes

Total Number Of Teaching Beds – 330

Department Unit No. Beds Required Total Beds Available
Male Female Total
Gen. Medicine 3 78 39 39 78
Pediatrics 1 24 24 24
Respiratory Medicine 1 10 5 5 10
Psychiatry 1 10 5 5 10
Dermatology 1 10 5 5 10
Gen. Surgery 3 78 39 39 78
Orthopedics 1 25 13 12 25
Ophthalmology 1 10 5 5 10
ENT 1 10 5 5 10
OB & GYN 2 45 45 45
Emergency Medicine 30 30 30
Total 330 330 330

 

Department Ward Nos. Beds Required * Total Beds Available Remarks
Nursing Station

Y/N

Exam/Treat Room

Y/N

Store Room

Y/N

Duty Room

Y/N

Demo Room       (25 Capacity) Y/N
Gen. Medicine 3 78 78 Yes Yes Yes Yes Yes
Pediatrics 1 24 24 Yes Yes Yes Yes Yes
Respiratory Medicine 1 10 10 Yes Yes Yes Yes Yes
Psychiatry 1 10 10 Yes Yes Yes Yes Yes
Dermatology 1 10 10 Yes Yes Yes Yes Yes
Gen. Surgery 3 78 78 Yes Yes Yes Yes Yes
Orthopedics 1 25 25 Yes Yes Yes Yes Yes
Ophthalmology 1 10 10 Yes Yes Yes Yes Yes
ENT 1 10 10 Yes Yes Yes Yes Yes
OB & GYN 2 45 45 Yes Yes Yes Yes Yes
Emergency Medicine 30 30 Yes Yes Yes Yes Yes

Medical Record Section: Available Computerized

Clinical Laboratories

Central Clinical Laboratory: Under control of the Department of Pathology, Microbiology, and Biochemistry

Separate sections for pathology, microbiology,      hematology & biochemistry:       available And Adequate

Operation theatres

            Type Requirement Available
Major 04 04
Minor 05 05

Equipment available in O. T. Block

Dept Theatres

Nos.

A/C

Y/N

Central Oxy / Nitrous

Oxide

Y/N

Anesthesia Machine

Y/N

Multipara Monitor with Capnograph

Y/N

Defibrillators

Y/N

Infusion Pumps

Y/N

Gen Surgery 01 Yes Yes Yes Yes Yes Yes
ENT 01 Yes Yes Yes Yes Yes Yes
Ophthal.
Ortho Yes Yes Yes Yes Yes Yes
Obst.& Gyne. 01 Yes Yes Yes Yes Yes Yes
Emergency 01 Yes Yes Yes Yes Yes Yes
Septic

Intensive Care: Following intensive areas are available –

Type Beds

(Required)

Beds

(Available)

AC

Y/N

Central Oxygen/

Suction

Y/N

Major Equipment

(Monitor, Ventilator, ABG, Pulse Oximeter etc.)

Y/N

 

 

Residents Appointed

Nurses Appointed

 

 

ICCU 10 10 Yes

 

Yes

 

Yes

 

Yes

 

Yes

 

ICU 10 10 Yes Yes Yes Yes Yes
SICU 10 10 Yes Yes Yes Yes Yes
NICU/PICU 10 20 Yes Yes Yes Yes Yes
ObstetricHDU/ICU 10

Labor Room

Rooms Beds
Clean Cases 02
Septic Cases 01
Eclampsia 02

Radiological Facilities:

Equipment Required no. Available no. AERB Approval

Y/N

Functional Status at the time of assessment

Y/N

Mobile X-Ray

60 mA

100 mA

 

02

02  

Yes

Yes
Static X-Ray

300 mA

600mA

800/1000 mA

 

 

02

02 Yes Yes
CT Spiral Minimum 16 slice

 

Equipment Required no. Available no. PNDT Approval

Y/N

Functional Status at the time of assessment

Y/N

USG 02 02 Yes Yes

Blood Bank:

Available and functional:             Yes

Number of units dispensed in a day                  05-06

Blood Separation Facility – Available

Pharmacy:      Pharmacist/Staff available: Available

Pharmacist – 02

Assistant Pharmacist -04

Clerk – 02

Peon – 02

Central sterilization Department: Available

Intercom: Available

Central laundry/Alternative Arrangements: Available

Arrangements for Biomedical Waste Management. Available Outsourced (MOU with Ayush Envirotech Private Limited)

MEDICAL COLLEGE

3.1       College Website:

Sr. No. Details of information Yes/No
1. Details of Dean / Principal and Medical Superintendent Including their name, qualification complete address with telephone and STD code, and E-mail etc. Available
2. Teaching staff, Resident doctors ,non-teaching staff , Technical staff , Nursing staff—(a)department & designation wise with joining date (b) Unit wise faculty & resident list Available
3. Details of the affiliated university and its Vice-Chancellor and Registrars. Available
4. Citizen Charter Available
5. List of students admitted merit-wise category-wise (UG & PG) for the current and previous year. N/A
6. Result of all the examinations of last one year. N/A
7. Details of members of the Anti Ragging Committee with contact details including landline Phone, mobile, email etc… Available
8. Details of members of the Gender Harassment Committee with contact details including landline Ph. mobile, email etc… Available
9. Toll free number to report ragging. Available
10. Details of the sanctioned intake capacity of various courses UG as well as PGs by the MCI. (with the scan copies of permission letter) Available
11. Any research publication during the last one year. Available
12. Details of any CME programmes, conferences, and/or any academic activities conducted by the institution. N/A
13. Details of any awards and achievements received by the students or faculty. N/A
14. Detailed status of recognition of all the courses(with the scan copies of permission letter) N/A
15. Details of clinical material in the hospital Available
16. unit /dept .wise beds distribution Available

Teaching Facilities:

Anatomy

 

Required Available Required Available
Demonstration Room/s

·   No: 01

·   Capacity – 60 students

 

01

60

AV Aids: Available
·   Histology practical laboratory –

·   Number of Lab seats: 60

·   Number of microscopes: 60

·   Dissection Microscopes: 75

200 Sq. Mr

60

60

75

Museum: 50seating capacity

·   Mounted specimens

·   Models – Wet & Dry

·   Bone Sets – Articulated-__ & Disarticulated- ___

·   MRI & CT

50 seating

100

30

18 & 44

 

30

·   Dissection Hall Available

350 Sq. Mtr

Number of dissection tables – 15 15 Number of cadavers – ___ 15
Cold store/cooling chambers 02Capacity of 10 Bodies Available Storage tank – __ Available
Embalming room –: 01

 

Available Band saw Available
Lockers – 150 Available

Physiology

Required Available Required Available
Demonstration Room/s

·   No: 01

·   Capacity – 60

Available AV Aids: Available
Hematology laboratory

 

Available
Clinical Physiology Lab. Available

 

 

Biochemistry

Required Available Required Available
Demonstration Room/s

·   No : 01

·   Capacity : 90

Available AV Aids: Available
Number of practical laboratory/ies – 01
Number of Lab seats – ____ 60